Dubai Real Estate Regulatory Agency (RERA) logo.

RERA - Dubai Real Estate Regulatory Agency

The RERA - Dubai Real Estate Regulatory Agency is an organization that has been instrumental in the development and regulation of Dubai's real estate sector. Whether you are a real estate professional, property owner, or simply interested in the workings of the real estate market in Dubai, this blog will provide you with a comprehensive understanding of RERA and how it operates. 

What is RERA Dubai? 

RERA, which stands for Dubai Real Estate Regulatory Agency, is the regulatory body responsible for overseeing and regulating the real estate sector in Dubai, United Arab Emirates. Established in 2007, RERA operates under the supervision of the Dubai Land Department and is responsible for implementing and enforcing regulatory frameworks to ensure transparency, accountability, and fair competition in the real estate industry

RERA's mandate includes the registration and regulation of real estate developers, brokers, and property management companies, as well as the approval and monitoring of real estate projects. Additionally, RERA is responsible for resolving disputes and complaints between stakeholders in the real estate industry, including developers, investors, and buyers. The agency's goal is to promote a sustainable and prosperous real estate market in Dubai, which is a vital contributor to the overall economy of the emirate.

How has RERA revolutionized the real estate market in Dubai? 

The Dubai Real Estate Regulatory Agency (RERA) has introduced several initiatives aimed at promoting transparency and stability in the real estate market. Here are a few examples:

  • The Dubai Brokers app: This app allows licensed brokers to list their properties, manage clients, access RERA services and conduct transactions in a secure and transparent manner.

  • The "No Objection Certificate" initiative: This initiative aims to protect investors by requiring developers to obtain a "No Objection Certificate" from RERA before selling off-plan properties. This ensures that developers have the necessary approvals and that the project is financially viable before investors put down their money.

  • The "Trakheesi" system: The "Trakheesi" system is an online system for the registration and regulation of real estate brokers and developers in Dubai. It allows real estate brokers and developers to apply for and manage their licenses and permits online, as well as provides a platform for submitting and tracking property-related transactions and applications. 

  • The "Service Charge Index": RERA has introduced a Service Charge Index, which provides investors with a transparent and standardized way of comparing service charges across different properties. Under the Service Charge Index, RERA publishes an annual report that provides detailed information about the service charges for different types of properties in Dubai, as well as information about the services and facilities included in those charges.

  • The "Ejari" system: This online system allows landlords and tenants to register their rental contracts, ensuring that they are legally binding and protect the rights of both parties. The Ejari system is mandatory for all rental agreements in Dubai and includes details such as the rental amount, payment terms, duration of the lease, and other relevant information. The system also provides a platform for resolving disputes between landlords and tenants and allows for the registration of rental increases and other changes to the rental agreement.

  • Dubai REST app: This platform provides real-time data on the Dubai property market, helping investors and stakeholders to make informed decisions. The Dubai REST app is available on both iOS and Android devices and offers a range of features and services for both property buyers and sellers, such as property search, NOC services, tenancy contract registration, broker registration, etc. 

  • Smart investment map (SIM): The Smart Investment Map (SIM) is an online platform that provides investors with real-time data on the real estate market in Dubai. This includes information on market trends, investment opportunities, and regulatory updates. The platform is designed to help investors make informed decisions and maximize their returns on investment.

  • Smart judge service: This service is designed to provide an efficient, transparent, and cost-effective means of resolving disputes related to real estate, including issues related to property sales, leasing, and maintenance. It is an alternative to traditional court proceedings and is intended to be quicker and more streamlined than the traditional legal process. 

  • Rental Index: The RERA Rental Index provides guidelines on the maximum rent that can be charged for residential and commercial properties in different areas of Dubai. It is updated annually and is used as a reference by landlords, tenants, and property management companies to determine the fair market rent for a property. The RERA Rental Index is calculated based on several factors, including the type of property, location, and the number of bedrooms. The index also takes into consideration the facilities and amenities available in the property and the surrounding area. 

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RERA’s recent legislative and regulative changes

Here are some of the recent changes that RERA Dubai has made in terms of laws and regulations:

  • New strata law: In 2020, RERA Dubai announced a new strata law aimed at regulating the relationship between property owners and developers. The law introduced new requirements for developers, such as the obligation to provide detailed information on the property, and established a Strata Committee to oversee disputes related to strata properties.

  • Amendments to real estate laws: RERA Dubai has made amendments to various real estate laws and regulations, such as the Dubai Land Department Resolution No. 85 of 2020, which requires property developers to open escrow accounts for off-plan sales, and the Dubai Law No. 19 of 2017, which establishes a new real estate dispute resolution center.

  • Increased enforcement: RERA Dubai has increased its enforcement efforts, including imposing fines on developers and brokers who violate regulations, and revoking the licenses of companies found to be engaged in fraudulent or unethical practices.

How does RERA help property buyers, sellers, and tenants? 

Property buyers, sellers, and tenants in Dubai can use RERA in a number of ways, and the organization offers various services and resources to help them. 

  • RERA Dubai provides a range of information about the real estate market in Dubai, including data on property prices, transactions, and supply and demand. This information can help property buyers, sellers, and tenants make informed decisions about buying, selling, or renting property.

  • RERA Dubai is responsible for licensing real estate brokers, developers, and property management companies in Dubai. By checking whether a real estate agent or developer is licensed by RERA, property buyers and sellers can verify that they are dealing with a reputable and qualified professional.

  • RERA Dubai has a complaints section on its website where property buyers, sellers, and tenants can file complaints about real estate agents, developers, or property management companies. RERA investigates complaints and takes action against companies that violate regulations, which can help to protect consumers from fraudulent or unethical practices.

  • RERA Dubai has established a Real Estate Dispute Resolution Centre to handle disputes between property buyers, sellers, and developers. This provides a transparent and efficient way to resolve disputes and can help to prevent lengthy and costly legal battles.

  • RERA Dubai issues No Objection Certificates (NOCs) for various purposes, such as for tenants to change their residency status or for developers to obtain necessary approvals for their projects. This helps to streamline procedures and ensure that all parties involved in property transactions are complying with regulations.

How is RERA useful to real estate professionals, agents, and brokers? 

RERA (Real Estate Regulatory Authority) in Dubai is not only useful to property buyers, sellers, and tenants, but it is also relevant and beneficial for real estate professionals, agents, and brokers. Here are some examples of how RERA is useful to these professionals:

  • By obtaining a RERA license, real estate professionals can demonstrate their qualifications and adherence to regulations, which can help to build trust and credibility with clients.

  • RERA Dubai provides training and education programs for real estate professionals to enhance their knowledge and skills. This can help real estate agents and brokers stay up-to-date with industry trends, regulations, and best practices, which can ultimately improve their services to clients.

  • RERA has established a code of ethics for real estate professionals in Dubai, which sets standards for professionalism and integrity. Adhering to this code can help real estate agents and brokers build trust and credibility with clients and differentiate themselves from competitors.

  • RERA investigates complaints filed against real estate professionals and takes action against those who violate regulations or engage in unethical practices. This can help to protect reputable agents and brokers from being unfairly targeted by false complaints and can help to weed out unscrupulous practitioners from the market.

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How to get a RERA certificate in Dubai?

To obtain a RERA (Real Estate Regulatory Authority) certificate in Dubai, you need to follow these steps:

  1. Complete the RERA training course: The first step to obtaining a RERA certificate is to complete the required training course. RERA offers various training programs for real estate professionals, including brokers, agents, and property managers.

  2. Pass the RERA exam: After completing the training course, you need to pass the RERA exam. The exam is designed to test your knowledge of the laws, regulations, and procedures related to real estate transactions in Dubai.

  3. Submit the application form: Once you have passed the exam, you need to submit the application form for the RERA certificate. The application form includes personal information, contact details, and information about your real estate experience and qualifications.

  4. Pay the fees: You need to pay the fees for obtaining the RERA certificate. The fees vary depending on the type of certificate you are applying for and your professional status.

  5. Wait for approval: After submitting the application and paying the fees, you need to wait for RERA to review and approve your application. The approval process may take a few weeks, depending on the volume of applications being processed.

  6. Collect the certificate: Once your application is approved, you can collect your RERA certificate from the RERA office or have it mailed to your address.

Having a RERA certificate is mandatory for all real estate professionals in Dubai. It helps to demonstrate your knowledge and expertise in the real estate industry and gives you credibility with clients and other industry professionals.

What are RERA forms?

RERA (Real Estate Regulatory Authority) Dubai provides various forms for different real estate transactions and procedures. Here is a brief description of some of the commonly used RERA Dubai forms:

  • Form A - Agency contract agreement/Listing form - a legal document that outlines the terms and conditions of the relationship between a real estate agent and a property owner/seller in Dubai.

  • Form B - Buyer’s agent agreement - a legal document that outlines the terms and conditions of the relationship between a real estate agent and a property buyer. 

  • Form I - Agency agreement - a legal document that ensures a professional relationship between multiple agents working on the same transaction or representing the buyer and the seller in a real estate transaction..

  • Form F - Contract of sale - Form F, also known as a Memorandum of Understanding (MOU), is required as part of the process for purchasing a property in Dubai. In a contract of sale, the seller and buyer agree on the value of the property, the terms of payment, mortgage terms, and commission to the agent. Both parties of a transaction must sign Form F, and their signatures must be dated and witnessed by their respective representatives.

  • Form U - Notice of cancellation of the agreement - to terminate an agreement with a broker, either the buyer or seller must sign a copy of Form U. This form is the only legally recognized method for contract termination. 

Practical tips and advice regarding RERA 

Here are some practical tips and advice for businesses to ensure compliance with RERA regulations, avoid penalties, and protect their interests:

  • Stay up-to-date with RERA regulations: they should keep themselves informed about the latest RERA regulations and amendments to ensure compliance. RERA regularly updates its regulations to improve transparency and protect the interests of all parties involved in real estate transactions.

  • Obtain necessary licenses and permits: they should ensure that they have obtained all the necessary licenses and permits required by RERA to operate in Dubai. This includes obtaining a RERA brokerage license, registering off-plan sales, and obtaining approvals for construction projects.

  • Maintain proper records: they should maintain proper records of all transactions, including sales contracts, rental agreements, and property management agreements. This helps to demonstrate compliance with RERA regulations and protect the interests of both the business and its clients.

  • Follow ethical business practices: they should follow ethical business practices and avoid engaging in fraudulent or misleading activities. This includes providing accurate information to clients, ensuring transparency in transactions, and avoiding conflicts of interest.

  • Hire qualified professionals: they should hire qualified professionals who have obtained RERA certifications and have the necessary knowledge and expertise to comply with RERA regulations.

  • Provide training and education: they should provide their employees with training and education to ensure that they are aware of RERA regulations and procedures. This helps to promote compliance and avoid penalties.

  • Respond promptly to RERA inquiries: Real estate businesses should respond promptly to any inquiries or requests from RERA. Failure to respond to RERA inquiries can result in penalties and damage the business's reputation.

RERA Dubai - Contact information

No matter if you’re a buyer, seller, tenant, real estate agent, or professional RERA Dubai is there to make sure the process is done accordingly and transparently. If you need RERA services, here’s the contact information for RERA: 


  • Baniyas Road, Deira, Dubai 


  • Monday to Thursday: 07:30 am - 03:30 pm 

  • Friday: 07:30 am - 12:00 pm

  • Saturday and Sunday: Closed

Contact Number: 

  • +971-800-4488

DLD and RERA headquarters building in Dubai.

Final points 

After reading and learning about the role of the Dubai Real Estate Regulatory Agency (RERA), its responsibilities, and the services it provides, you should now have a comprehensive understanding of the agency's role in regulating the Dubai real estate market. RERA's mission to promote transparency and accountability in the industry has been a critical factor in building trust and confidence among investors, buyers, and other stakeholders.

Dubai's dynamic property market has something for everyone, whether you are a first-time buyer or an experienced investor. Our search portal offers thousands of properties from leading real estate developers in the UAE, allowing you to discover the perfect one that meets your needs. Additionally, we provide mortgage financing options for UAE nationals, expats, and non-residents. You can also make use of our mortgage calculator to determine your mortgage payments based on several factors, including the loan amount, interest rate, and repayment period.

If you require professional guidance and support in navigating the real estate market, get in touch with us today or sign up on our website. Our team of skilled professionals is committed to providing you with customized service and assistance at every step of your property acquisition journey in Dubai. For the latest updates on real estate news and market trends, check out our blogs section.

Photo credits:

  1. ar130405 | Pixabay 

  2. mohamed_hassan | Pixabay 

  3. Arabian Business